Shipping Policy

Welcome to Louis Bernardo Elegance’s Shipping Policy. We are committed to delivering your order in a timely manner and providing you with a seamless shopping experience. This Shipping Policy outlines our shipping procedures, timelines, costs, and other related information. By placing an order with us, you agree to the terms outlined in this policy.

Order Processing Time

All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Please note that during peak seasons or sales, order processing times may be longer.

Shipping Methods and Costs

We offer a variety of shipping options to meet your needs. Shipping costs are calculated at checkout based on the shipping method chosen and the destination of the order. Available shipping methods include:

– Standard Shipping: Delivered within 7-15 business days.
– Express Shipping: Delivered within 3-7 business days.
– Overnight Shipping: Delivered within 1-2 business days.

Shipping costs vary based on the weight of the package and the destination. Exact shipping costs will be displayed at checkout.

Shipping Destinations

Louis Bernardo Elegance ships to most locations worldwide. Please note that shipping times and costs may vary depending on the destination. We are unable to ship to P.O. boxes or APO/FPO addresses at this time.

Delivery Timeframes

Estimated delivery times are based on the selected shipping method and the destination of the order. Please note that these are estimates and not guaranteed delivery dates. Delays may occur due to factors beyond our control, such as customs processing, weather conditions, or carrier-related issues.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your shipment through the carrier’s website. If you have any questions or concerns about your order status, please contact our customer support team at support@louisbernado.com or 1-786-538-4393.

Shipping Restrictions

Certain products may be subject to shipping restrictions due to size, weight, or destination. If any items in your order are restricted, you will be notified at checkout. Additionally, some items may require a signature upon delivery.

Lost or Damaged Packages

We strive to ensure that your order arrives safely and in good condition. If your package is lost or damaged in transit, please contact our customer support team immediately. We will work with the carrier to investigate the issue and, if necessary, arrange for a replacement or refund.

Customs, Duties, and Taxes

International orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the shipping costs. We recommend contacting your local customs office for more information on potential charges.

Contact Information

If you have any questions about our Shipping Policy or need assistance with your order, please contact us:

-Email: support@louisbernado.com
-Phone: 1-786-538-4393